Electronic communication in the workplace: boon or bane?
Résumé
Purpose-The purpose of this paper is to review technostress related challenges arising out of workplace communication, for employees and organizations, and to provide suggestions for taking these challenges on. Design/methodology/approach-The paper presents an overview of current research and practice in the area of technostress related challenges workplace communication. Findings-Employees face technostress challenges relating to workplace communication in the form of technology overload, interruptions and work-home interferences. Organizations have to strike a balance between giving employees the technology they want and protecting them from these Practical implications-The paper gives practitioners an accessible overview of current research and practice in the area of technostress from workplace communication such as email. A number of practical interventions are reviewed and commented on, which could help employees tackle such challenges. Originality/value-Although this paper reviews state-of-the-art research, it is written in an accessible and practitioner-oriented style, which should be found valuable by readers with limited time but urgency to deal with technostress challenges arising out of workplace communication.
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stich-et-al-2018-electronic-communication-workplace-boon-bane.pdf (385.95 Ko)
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